SEIDO - Privacy Policy

Privacy Policy

Last updated: July 3, 2026

1. Controller

The controller responsible for data processing is:

Robert Safranek
Adelheid-Popp-Gasse 8/2/6
1220 Vienna
Austria

2. What SEIDO Hub is

SEIDO Hub is a privately operated web project that provides access to a curated set of small web applications, account tools, billing-related pages and AI-assisted features.

Depending on which features you use, SEIDO Hub may process account data, app usage data, billing-related data, technical log data and content that you actively enter into apps or AI-assisted features.

3. Hosting and server log files

This website is hosted by IONOS.

When you visit the website, the hosting provider may automatically process technical information such as:

IP address
date and time of access
requested pages and files
browser type and version
operating system
referrer URL
technical error or security logs

This processing is necessary to provide the website, maintain security, detect misuse and ensure technical stability.

Legal basis: legitimate interest in operating a secure and functional website.

4. User accounts

When you create or use a SEIDO Hub account, we process the data needed to provide and manage your account, including:

email address
username
password hash
profile information
avatar or profile picture, if uploaded
account role
account creation date
login/session information
app access and permission data

This data is used to authenticate users, provide account access, manage app permissions, display account information and protect the system against misuse.

Legal basis: performance of a contract or pre-contractual steps, and legitimate interest in secure account management.

5. Apps and app access

SEIDO Hub provides access to several apps. Depending on the app and your account status, we may process:

which apps are visible or available to your account
app access status
plan or bundle access
feature permissions
usage counters
app-specific content that you enter yourself

App-specific data is processed only to provide the respective app functionality and to maintain access control within SEIDO Hub.

Legal basis: performance of a contract, consent where required, and legitimate interest in providing secure and consistent app access.

6. Billing, plans and subscriptions

SEIDO Hub may include billing, plan, bundle or subscription-related features. Depending on the current setup, we may process:

selected plans or bundles
billing interval
subscription status
promotion or discount codes
usage limits and counters
payment or checkout status
billing-related account references

Payment processing may be handled by external payment providers if payment functionality is enabled. In that case, the payment provider is responsible for processing payment details such as card or bank data. SEIDO Hub does not intentionally store full payment card details.

Legal basis: performance of a contract, compliance with legal obligations, and legitimate interest in managing billing and access.

7. AI-assisted features

Some SEIDO Hub apps and website features may use artificial intelligence.

AI-assisted features may process information that you actively provide, such as prompts, messages, uploaded or entered text, app content, settings, context data or instructions. The AI system may generate responses, suggestions, summaries, classifications, drafts, code, structured information or other outputs depending on the feature.

Current AI provider: OPENAI

Processing location / provider region: Processing may involve providers outside the European Economic Area.

Model training setting: Inputs and outputs are not used to train provider models where this is covered by the applicable API/business terms.

AI-assisted features are used to support user workflows. They do not replace human review. AI-generated output can be inaccurate, incomplete or unsuitable for a specific purpose. Please review all AI-generated output before relying on it.

Do not enter sensitive personal data, confidential information, passwords, payment data, health data or information about third parties into AI-assisted features unless the specific feature clearly requires it and you are allowed to provide it.

SEIDO Hub does not use AI-assisted features to make decisions that produce legal effects or similarly significant effects for users. In particular, AI is not used to automatically approve or reject accounts, determine legal rights, make credit decisions or make binding billing decisions without human or system-defined review.

Legal basis: consent where the AI feature is optional, performance of a contract where AI is part of the requested app functionality, and legitimate interest in providing helpful app features.

8. AI transparency

Where users interact with an AI-assisted feature, SEIDO Hub aims to make this clear through the interface or the feature description.

AI-generated content may be labelled or presented in a way that makes the AI involvement understandable to users. The exact display may depend on the app or feature.

9. Cookies and sessions

SEIDO Hub uses technically necessary cookies or similar technologies to provide core functionality such as login sessions, security checks and account access.

These cookies are required for the website to work properly. They are not used for advertising tracking.

Legal basis: legitimate interest in providing a secure and functional website, and performance of a contract where account access is involved.

10. Contact requests

When you contact SEIDO Hub by email or through a contact-related feature, we process the information you provide in order to respond to your request.

This may include:

email address
name or username
message content
technical or account-related details included in your request

Legal basis: legitimate interest in responding to requests, or performance of a contract where the request relates to an account or service.

11. Security and abuse prevention

We may process technical and account-related data to protect SEIDO Hub, its users and its apps against misuse, spam, unauthorized access, attacks, fraud or other harmful behavior.

This may include logs, session data, IP addresses, account status, failed login attempts and security-relevant events.

Legal basis: legitimate interest in security and abuse prevention.

12. Data sharing and processors

Personal data may be processed by service providers that help operate SEIDO Hub. These may include:

hosting providers
email providers
payment providers, where billing is enabled
AI providers, where AI-assisted features are used
technical infrastructure or security providers

Service providers are used only where necessary for operating the website, providing features, processing requests, maintaining security or fulfilling legal obligations.

Where required, processors are bound by appropriate data processing agreements.

13. International data transfers

Some service providers, especially AI, infrastructure or payment providers, may process data outside the European Economic Area.

Where personal data is transferred to countries outside the European Economic Area, SEIDO Hub relies on appropriate safeguards where required, such as adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.

14. Storage period

Personal data is stored only for as long as necessary for the respective purpose.

In general:

account data is stored while the account exists
app data is stored while needed to provide app functionality
billing-related data may be retained for legal and accounting obligations
security logs are stored for a limited period where needed for security and abuse prevention
AI prompts and outputs are stored only where required for the feature, troubleshooting, abuse prevention or user history
contact requests are stored for as long as needed to process the request and any follow-up questions

Data may be deleted earlier if it is no longer needed, or later if legal obligations require retention.

15. Account deletion

Users may request account deletion where this feature is available.

Depending on the apps used, some data may be deleted, anonymized or reviewed before deletion. Certain data may need to be retained for legal, security, billing or abuse-prevention reasons.

16. Your rights

Under applicable data protection law, you may have the right to:

access your personal data
request correction of inaccurate data
request deletion of your data
request restriction of processing
object to certain processing
request data portability
withdraw consent where processing is based on consent
lodge a complaint with a supervisory authority

To exercise your rights, contact:

support@seidohub.com

17. Right to lodge a complaint

You may lodge a complaint with a data protection supervisory authority.

For Austria, the competent authority is:

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Austria

Email: dsb@dsb.gv.at

18. No fully automated decisions with legal effect

SEIDO Hub does not use fully automated decision-making, including profiling, that produces legal effects or similarly significant effects for users.

AI-assisted features may generate suggestions or outputs, but they do not make binding legal, financial, account or billing decisions on their own.

19. Changes to this Privacy Policy

This Privacy Policy may be updated when SEIDO Hub changes, when new apps or AI-assisted features are added, or when legal requirements change.

The latest version is published on this page.